Right Align Existing customers may logon to our web based helpdesk portal to create and manage support requests.

For manuals, connection diagrams or other support for Videoconferencing products, please contact us or email

Streaming Video tools:

Multicast Test tool (155MB zip)

Videoconferencing Troubleshooting guides:

Firewall IP port list (110KB pdf)
Firewall and IP settings (Technical) (230KB pdf)
Filming and Presentation Tips (700KB pdf)

NESS remote help (Team Viewer executable)